FAQ
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What areas does Shay Cares Services (SCS) Serve?
We serve Baltimore City, Baltimore County, Howard County, Carrol County, Frederick County, and Washington County.
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Does SCS accept health insurance?
At this time, we do not accept health insurance. Pricing is based on the specific services provided and the duration of care required. All services must currently be paid out of pocket. We appreciate your understanding and look forward to accepting health insurance in the near future.
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Is there an eligibility requirement for SCS?
There are no specific eligibility requirements for services. SCS is available to individuals and businesses seeking organizational support and resource coordination. Services are provided on a private-pay basis, and an identified payment source is required prior to service delivery. Payment may be made by the client or by a family member, caregiver, responsible party, or organization on the client's behalf.
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How long does SCS work with their clients?
The duration of case management services varies based on each client’s individual needs and goals. Some clients may require short-term support to navigate a specific situation, while others may benefit from ongoing case management over a longer period. The length of service is typically determined during the initial assessment and is regularly reviewed to ensure the level of support remains appropriate.
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Can family members be involved in the case management process?
Yes, with the client’s consent, family members or caregivers can be actively involved.
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Does SCS work with other providers or agencies?
Yes, but with the client’s consent. Our services frequently involve coordination with healthcare providers, government agencies, and other relevant entities to ensure a comprehensive and integrated support approach.