FAQ
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What areas does Shay Cares Services (SCS) Serve?
We serve Baltimore City, Baltimore County, Howard County, Carrol County, Frederick County, and Washington County.
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Does SCS accept health insurance?
At this time, we do not accept health insurance. Pricing is based on the specific services provided and the duration of care required. All services must currently be paid out of pocket. We appreciate your understanding and look forward to accepting health insurance in the near future.
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Is there an eligibility requirement for SCS?
SCS does not have specific eligibility requirements. We are committed to serving all individuals in need of support with coordinating and managing a range of services to help meet their unique needs.
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How long does SCS work with their clients?
The duration of case management services varies based on each client’s individual needs and goals. Some clients may require short-term support to navigate a specific situation, while others may benefit from ongoing case management over a longer period. The length of service is typically determined during the initial assessment and is regularly reviewed to ensure the level of support remains appropriate.
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Can family members be involved in the case management process?
Yes, with the client’s consent, family members or caregivers can be actively involved.
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Does SCS work with other providers or agencies?
Yes, but with the client’s consent. Our services frequently involve coordination with healthcare providers, government agencies, and other relevant entities to ensure a comprehensive and integrated support approach.